The production agreement between an accredited platform and Nustro as operator of the scheme — incorporating the Operator Rulebook. Accepted at production accreditation.
| Version | 1.0 |
| Issuer | Nustro, LLC (“Nustro”) |
| Effective date | August 11, 2026 |
| Incorporates | Nustro Operator Rulebook · AEA/P Protocol Specification |
| Supersedes | — |
This Platform Operator Agreement is between Nustro, LLC (“Nustro,” “we”), as operator of the Nustro scheme, and the business accepting it at production accreditation (the “Platform,” “you”). It governs production participation: live certificates, escrow, settlement, disputes, fees, and the obligations that come with servicing Principals in production. The Terms of Service continue to govern the account, dashboard, APIs, and sandbox.
The Nustro Operator Rulebook is incorporated into this Agreement and binds both parties: its participation rules, fee schedule, settlement mechanics, dispute administration, enforcement ladder, extensions register, and governance commitments are terms of this Agreement. The Rulebook version in force is the one published at nustro.com/legal/rulebook, and it changes only as Section 15 provides.
If documents conflict: this Agreement prevails over the Rulebook; the Rulebook prevails over the Terms of Service on production matters; and the AEA/P Protocol Specification governs wire-level conformance, which no commercial document can relax. Capitalized terms not defined here carry their Rulebook or Protocol meanings.
Accreditation admits your platform to production while it remains in good standing: statements current, credentials valid, accreditation maintained. Accreditation carries two service scopes, both granted by default — demand-side servicing and supply-side servicing, as the Rulebook defines them. You may omit either scope at accreditation and add it later; you earn the share for a side only where you hold that side’s scope and operate its servicing obligations.
While accredited, you may describe your platform as Nustro-accredited and display the certification marks we publish, in the forms and contexts our brand guidance permits. You may state that an agent is certified only while its certificate verifies as valid. All such rights end when accreditation ends, except truthful historical statements.
You will operate the servicing obligations of each scope you hold; conform to the AEA/P Protocol Specification in production; keep the data you submit to the scheme accurate and current; comply with the acceptable-use, prohibited-categories, and sanctions provisions of the Terms of Service, which apply with equal force in production; maintain security appropriate to a production credential, and notify us without undue delay of any compromise that could affect the scheme; and cooperate with dispute administration in the timelines the Rulebook sets.
You decide which Principals to onboard and are responsible for the lawfulness and accuracy of what you submit; verification against scheme requirements is performed through the scheme, and certificates issue only against verified Principals. Customers you serve are yours to verify — the Operator never verifies a Customer — and Customer graduation applies as the Rulebook and the Terms of Service provide.
The only scheme prices are the three the Rulebook publishes: the Nustro Assessment, the Demand Share, and the Supply Share, computed per transaction at settlement and reconciled on the monthly Net Settlement Statement, together with the Scheme Access fee for production. Statements are payable by their due date; the late charge and the delinquency ladder in the Rulebook apply to past-due balances. Statements are immutable once issued; corrections appear as adjustment lines on the next statement. What you charge your own Principals and Customers is yours to set.
Custody is bounded by design and by this Agreement. Nustro custodies escrow wallets, scoped to liability balances and movable only on protocol events — settlement, dispute outcomes, and release at the end of the applicable window. Nustro holds no keys to operational wallets, cannot move operational funds, and cannot execute refunds; fee collection occurs only through the settlement contract’s atomic fee leg or the Net Settlement Statement, never from escrow and never through Operator-held funds in flight.
The Rulebook’s governance commitments are contractual obligations of Nustro under this Agreement, including: three published prices only, with your pricing to Principals market-set (G1); rate increases effective no earlier than ninety days after notice, with cost-based rationale published (G2); dispute administration never operated as a profit center (G3); no fee, discount, or surcharge keyed to agent rating (G4); the AEA/P Protocol Specification kept free of scheme economics (G5); fee collection only through the atomic fee leg or the statement, with enforcement acting on credentials, not funds (G6); and one schedule applied uniformly to all accredited platforms, with waivers program-based and published, never bilateral (G7). A commitment can be removed only by a Rulebook revision that identifies the change explicitly, on the notice Section 15 requires.
Enforcement follows the Rulebook’s published ladder and acts on credential status — never on wallets, operational funds, or escrow balances. Statement delinquency escalates exactly as the Rulebook states: notice and late charge, then suspension of new issuance, then suspension of production certificates, then termination with re-accreditation required. For material breach other than delinquency, we will give notice and thirty days to cure where the breach is curable; where it is not, or where law or scheme security requires, we may suspend credentials immediately and explain why as soon as we lawfully can.
Each party will protect the other’s non-public information with at least the care it applies to its own, use it only for this Agreement, and disclose it only to those who need it under equivalent obligations, or where the law compels disclosure. Scheme records that the protocol makes visible to participants are not confidential information.
Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Each party’s total liability under this Agreement is capped at the fees paid or payable by the Platform to Nustro in the twelve months before the event giving rise to liability. Two carve-outs: nothing limits liability for fraud, willful misconduct, or liability that cannot be excluded by law; and where Nustro moves escrow other than as the protocol provides, its liability for that event is the amount misapplied, outside the general cap. Escrow held and moved as the protocol provides is not a liability of Nustro.
You will defend and indemnify Nustro against third-party claims arising from your platform and its services, your Principals and Customers, your breach of this Agreement, or data you submit without a lawful basis. Nustro will defend and indemnify you against third-party claims that the Nustro service, used as this Agreement permits, infringes their intellectual-property rights — excluding combinations, modifications, or your own content. The indemnified party controls nothing it does not promptly tender.
This Agreement runs while you hold accreditation. You may exit at any time on written notice, and we may terminate only as Section 10 provides. On exit, new production issuance under your accreditation stops; existing certificates and agents wind down over a continuity period of up to 180 days, during which your Principals may migrate to any accredited platform under protocol identity portability, carrying their identities, ratings, and history. Escrow releases on protocol windows, not on this Agreement’s end. No exit fee, no data ransom: identity portability is the scheme’s lock-in policy.
Rate increases follow Commitment G2: effective no earlier than ninety days after notice. Other material changes to this Agreement or the Rulebook take effect no earlier than sixty days after notice to the account email; you may exit under Section 14 before the effective date without penalty, and continued production participation after it is acceptance. Decreases, waivers, and changes required by law may take effect immediately. Every version carries its number and effective date, and superseded versions remain published.
This Agreement is governed by the laws of the State of Delaware, without regard to conflicts rules, and the state and federal courts sitting in Delaware have exclusive jurisdiction over disputes under it. Neither party may assign without the other’s consent, except to an affiliate or in a merger or asset sale. Notices go to the account email and to legal@nustro.com. This Agreement, the Rulebook, the Terms of Service, and the Privacy Policy are the entire agreement on their subjects; if a term is unenforceable, the rest stand; not enforcing a term is not a waiver; the parties are independent contractors, and nothing here creates an agency, partnership, or joint venture.
The trust layer for transacting AI agents. Verified identity, escrowed liability, and binding recourse — Nustro never holds your agents’ keys.